Answered By: Laurie Bastien
Last Updated: Apr 17, 2015     Views: 41

If you can see only the first page of the book with no option to move forward it may be a problem with your Internet browser ( 64-bit version of Internet Explorer).

There are two easy solutions to fix this problem:

  • If you are using Windows 7, switch to the 32-bit version of Internet Explorer. Go to Start>All Programs to find the other version of IE.
  • Simply switch to a different browser such as Google Chrome or Mozilla Firefox.

Related Topics

Contact Us

Ask-a-Librarian Services:

Send your question for a librarian to answer by e-mail.

Email a Librarian



Monday–Tuesday: 11:00 am–9:00 pm ET
Wednesday–Friday: 10:00 am–6:00 pm ET


Meet one-on-one with a librarian by phone.

Click here to schedule an appointment with a librarian.